GENERAL QUESTIONS

PRODUCT QUESTIONS

 

GENERAL QUESTIONS

Is this product really different from "off-the-shelf" multivitamins?    Top

Yes! First, it is totally customized for you – not some statistically "average" person. Your responses to the CustomVite Survey, allows your NutriScript to be your personal nutritional fingerprint – no two are identical.

Then, we use a far broader range of nutrients-including vitamins, minerals, and beneficial herbals versus the limited range of ingredients utilized by most multivitamin manufacturers. You even have the option of omitting herbals from your formula, should you desire. Plus, our program helps protect you from over supplementing any nutrient. This can be as harmful to your health as being deficient and it's a common risk when taking many individual nutrient products.

Will I need to be re-tested?    Top

We generally recommend re-testing on an annual basis. Your nutritional needs vary over time and are affected by significant changes in your lifestyle – a dramatic weight loss or adoption of a rigorous exercise program, for example. Your NutriScript can be updated accordingly.

Who are ideal candidates for the CustomVite Program?    Top

The CustomVite Program was designed for any adult interested in a sensible and affordable way to obtain optimal nutrition. Offered through physicians and other healthcare professionals, our program is based on sound scientific and medical principals and is intended to support an overall program of health management. Your health practitioner can assist you in evaluating this program as it relates to your health profile.

How long will it take to get my supplements?    Top

It normally takes approximately 4 weeks to receive your supplements from the time the order is placed.

What exactly do I need to get started?    Top

You can search our database under the "Practitioner Affiliate" tab to locate a healthcare provider who can assist you with your supplements needs.

PRODUCT QUESTIONS

What about the quality of your ingredients?    Top

We use only the highest quality ingredients available, including chelated minerals and amino acids. Our nutritionists select nutrient forms and combinations that provide excellent bioavailability and are generally well tolerated. Freshly manufactured at our FDA registered pharmaceutical facility, your custom formulated and compounded supplement reflects the highest standards in terms of purity, activity, and absorption!

What about vegetarians and people with food allergies or restricted diets?    Top

Our supplements are free of all meat and meat by-products and are filled in vegetable capsules, so vegetarians can take full advantage of our customized nutritional supplementation. Our product is made without the use of preservatives, binders, or artificial flavors. All CustomVite capsules are free of yeast, wheat, sugar, salt, soy protein, milk, eggs, and dairy products. Our formulation process should accommodate most restricted diets and allergies but always check with your healthcare provider.

Do you offer a money-back guarantee?    Top

Absolutely! We guarantee that your supplement is formulated just for you, we'll refund your purchase price if you aren't 100% satisfied with our product. You have nothing to lose except a lifetime of less than optimal nutrition! Take control of your nutritional well being and join the CustomVite way today. We look forward to your good health.

How do I take CustomVite supplements?    Top

Always take your CustomVite supplements with meals. We recommend that the supplements be taken throughout the day for the most even absorption into your body's cells. That usually means two or three times a day depending on your lifestyle and eating habits, some people prefer to take them once daily for the convenience. A small number of people experience mild stomach upset when first taking vitamins. This is usually because the vitamins are consumed without food. The sensation will disappear in a few days once your body adjusts to the new regimen.

Will I see any improvement? When will I notice anything?

You will begin to see an improvement in your health. It usually takes people at least one to two months before noticing the improvements. Some people have reported an improvement as soon as they started the program.

How do you know what I need?    Top

Your needs are determined by your responses to a comprehensive nutritional assessment, which covers your medical history, lifestyle, habits, patterns, etc.. This provides your healthcare practitioner with the basic information to get started. They very often see patterns that point to potential nutritional deficiencies. The survey can be augmented by a variety of nutritional tests such as blood, urine, and hair to further target nutritional deficiencies. Your health practitioner reviews the results and can make any adjustments deemed necessary based upon his/her knowledge of your particular situation.

What are the costs and how is it collected?    Top

The cost varies from person to person, depending on their formula. For most people, CustomVite supplements average less than multiple off-the-shelf products, providing savings and convenience. We send a three-month supply in advance, and bill monthly. With regard to laboratory testing, the price will vary by facility and the type of test ordered.

Do you only provide vitamins and minerals, or are other nutrients available?    Top

We have a very broad range of nutrients. Beginning with multiple varieties of the same vitamins or minerals, to herbals, amino acids, digestive enzymes, phytonutrients and many other nutritional supplements.

Can I change my formulation at any time?    Top

Yes, you can change your formula any time you like. Since we ship a three-month supply, you can theoretically have a new formula every three months. Practically though, most people re-evaluate on an annual basis and adjust at that point.

Where do I store my CustomVite supplements?    Top

Your CustomVite supplements are packaged to withstand a normal room-temperature environment. It is best to keep them in a cool, dry, dark place (a cupboard, for instance). It is not necessary to refrigerate your supplements unless specifically indicated for your formula. Always keep your supplements sealed in their daily packets until use.

Why do I get a 90-day supply -- can't I get one month at a time?    Top

We have worked very closely with our raw material suppliers who share our goal of providing only those nutrients your body needs, and in the precise dose. Through extensive research and development, we have determined the most cost-efficient way of manufacturing customized supplements. With CustomVite, a 3-month supply represents the optimal quality at the best price -- no compromise!. Even though we ship the full 3-month supply, you still have the option of being billed monthly.

  



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